Terms & Conditions
Please read this document carefully, as it contains the terms and conditions (“Terms”) that govern your use of the Whipped Up Bath and Body Co. website and any purchases made through it. These terms apply between you and Whipped Up Bath and Body Co. (“Whipped Up Bath and Body Co.,” “we,” “us,” or “our”), operated from Bozeman, Montana.
1. Purchasing Whipped Up Bath and Body Co. Products
Eligibility to Order
You may only purchase products from Whipped Up Bath and Body Co. if:
- The products are available on our website.
- You are shipping to an address within the United States.
- You are purchasing for personal use, either for yourself or as a gift.
Product Details
We take great care to ensure that all product details, descriptions, pricing, and availability are accurate. However, errors may occasionally occur. If we discover a pricing or availability error after your order is placed, we will contact you for approval before processing the order.
Because our products are handmade in small batches, slight variations in color, texture, or scent may occur. This does not affect product quality or safety.
2. Ordering Process
When you place an order:
- You make a click on the “Submit Order” button at checkout.
- You will receive an email confirming receipt of your order.
- We will confirm acceptance of your order when the products are shipped, at which point a contract between you and Whipped Up Bath and Body Co. is formed.
We reserve the right to cancel an order if:
- The product is no longer available.
- Your payment method fails to authorize.
- The shipping address is incomplete or invalid.
3. Bulk Order Policy
We are a small-batch handmade brand and sell directly to consumers only. We reserve the right to cancel or limit orders that appear to be:
If you want to order in bulk, please email us at contact@whippedupbathandbody.com or contact us at 3701 Trakker Trail, STE 1B, PMB 99, Bozeman, MT, 59718, US.
4. Pricing and Payment
All prices listed are in USD and exclusive of applicable taxes and shipping costs, which will be calculated at checkout.
Payments are securely processed through our third-party payment providers. We do not store or access your credit card details. Orders will only be fulfilled once payment has been authorized and successfully processed.
5. Shipping and Delivery
We currently ship within the U.S. Orders are processed within 3–5 business days. Delivery times vary based on location and shipping method selected.
You will receive a shipping confirmation email with tracking details once your order has been dispatched.
Please ensure that your shipping address is correct at the time of purchase. We are not responsible for packages lost due to incorrect or incomplete addresses.
6. Cancellations and Returns
Order Cancellation
You may cancel your order within 24 hours of placing it by contacting us at [insert support email]. If your order has already shipped, it cannot be canceled.
Returns
Due to the handmade and personal nature of our products, we do not accept returns or exchanges unless:
- Your item arrives damaged;
- You receive an incorrect item.
In such cases, please contact us at [insert support email] within 7 days of delivery with:
- Your order number,
- Description and photo of the issue.
If approved, we will offer a replacement or store credit. Returned items must be unused, in original packaging, and include any free gifts received.
7. Damaged or Faulty Products
If you receive a damaged, defective, or incorrect item:
- We will replace the item free of charge or issue a store credit.
- We may request the item be returned before processing a refund or replacement.
We will cover the cost of return shipping for damaged, faulty, or incorrect orders. Please retain proof of postage or receipt.
8. Intellectual Property
All content on this website (including text, graphics, logos, product names, photos, and packaging designs) is the intellectual property of Whipped Up Bath and Body Co. You may not copy, reproduce, distribute, or use any content without our written permission.
9. Changes to Our Terms
We reserve the right to update or modify these terms at any time. Any changes will take effect when posted on the website. Your continued use of the website after such changes constitutes your acceptance of the new terms.
The terms in effect at the time of your order will apply to that purchase.
10. Contact Us
If you have any questions, concerns, or complaints, please contact us at:
Whipped Up Bath and Body Co.
📍 Bozeman, Montana
📧 Email: Contact@whippedupbathandbody.com
🌐 Website: https://whippedupbathandbody.com